What time is check-in?
Check-in time is from 3.00pm on the day of arrival. In the case of earlier arrival, we try our best to accommodate our guests where possible without any additional costs. Please note that an earlier check-in is subject to room availability. If a guest expects to arrive after 11.00pm, we would appreciate it if you could let our reception team know via phone on +353 (0)57 869 5900.
What time is check-out?
Check-out time is at 11.00am on the day of departure. In the cases of late departure, we try our best to accommodate our guests where possible. Please note that a late check-out is subject to room availability and available until 1pm at a cost of €30. If you plan to avail of a late check-out, please arrange with our reception team during your stay.
Does the hotel offer baggage storage?
Yes, you can leave your luggage with the reception until your room is ready or you are ready to depart.
Does the hotel have WiFi?
Yes, complimentary high-speed WiFi is available throughout the hotel and bedrooms.
Is there a laundry service available?
On selected days, you can leave your laundry with us and we’ll take care of it. Please note that additional charges do apply.
What do I do if I accidentally left some items in the hotel?
If you have left any items behind following your stay at the hotel, please contact our reception directly via phone on +353 (0)57 869 5900 and our team will be happy to organise collection or postage if the item is found.
Are pets permitted in the hotel?
No, pets are not allowed in the hotel, with the exception of guide and assistance animals.
Is the hotel reception desk open 24 hours a day?
Yes, the reception desk is operating 24 hours day.
What is the hotel’s smoking policy?
At Maldron Hotel Portlaoise, we operate a strictly non-smoking policy throughout the entire hotel. A deep cleaning fee will be charged to guests who are found to be in breach of our no smoking policy.
Is the hotel accessible?
Yes, we are proud to be verified as offering very good levels of accessibility throughout our hotel. Please click the button below for full details or contact us if you would like any additional information.
Do you sell gift vouchers?
Yes, gift vouchers are available to purchase at the hotel reception desk or online. Gift vouchers can be used in all Maldron Hotels, in our sister brand, Clayton Hotels and selected partner hotels, The Gibson Hotel, The Belvedere Hotel and Hotel 7, meaning a choice of over 40 hotels in Ireland and the UK.
Do you provide printing facilities for boarding passes?
Yes, our reception team can assist with printing your boarding pass.
Does the hotel offer currency exchange?
No, we don’t offer currency exchange at the hotel, but we will be happy to direct you to the nearest facility.
Do you supply travel adapters?
Yes, travel adapters are available at reception.
Are there babysitting services available?
No, we do not offer babysitting services. Please ask when making your reservation of local baby sitting services in the area.
Does the hotel offer any family facilities and activities?
Yes, our Active Kids Club is available during July – August every Tuesday, Friday and Sunday from 7.00 pm to 8.30 pm. For big kids and little kids, we have a games room in the hotel which provides hours of entertainment for the whole family. We also have swimming lessons available in Club Vitae. Please call +353 (0)57 869 5960 for more information or to enquire.
Do you have any special family hotel deals or packages?
Yes, Maldron Hotel Portlaoise offers a number of family packages and hotel deals for your visit to the Midlands. Visit our special offers page or call us directly on +353 (0)57 869 5900 for more information.