Family Activities in the Midlands

Portlaoise and the surrounding area is jam-packed full of fun family adventures for parents and kids alike. Plan your family hotel break in Co Laois at the Maldron Hotel Portlaoise with some ideas on what you can do on a family holiday in Midlands Ireland below. Also, see our hotel information booklet for more information.

Summer Activities

We have a host of attractions and activities for the whole family to discover this summer. Hidden walkways, trails and tracks for those that love to explore nature. Magical fairy lands at the Irish National Stud and Gardens that will bring you on a mystical journey. You will have the pick of the local petting farms with train rides, lamas or camels.

Even on the rainy days, we got you covered, with the indoor swimming pool and leisure club or a short drive to Roll ‘n Bowl. Let’s not forget, there is always something new to discover at Kildare Village, with luxury brands you will be sure to find the treat that delights in the form of a cashmere sweater or trendy pair of Jimmy Choo’s.

Discover Laois

Whatever the weather come here to discover.

  • Be sure to visit Irish National Stud and Gardens. Visitors will enjoy 20% off. Meet baby foals or go on an adventure following fairy path. Pre booking is essential, please ask our reception team for more details.
  • Castleview Open Farm 10% off. Go carting, indoor soccer is just some of many activities that you can enjoy.
  • The National Reptile Zoo in Kilkenny is a taste of our own mini Juristic Park! Spend a day wondering through this wild offering with these magnificent animals  from all corners of the world. And if you are brave enough you might even get to handle one of them. While you stroll through the reptile offering you might even get a chance to choose one of these incredible animals to adopt. What a story to tell your friends! Snap up the opportunity to get 10% discount for all Maldron guests and kids under 3 go for free.
  • Kildare Farm Foods free entry. Grab a feeding pot and stroll around to meet lamas, piglets and other quacks. Hop on the train and zoom around the farm.
  • Emo House and Gardens free to explore and enjoy, with picnic tables and tea rooms to delight.
  • Togher Woods are free to enjoy all seasons and great for kids. Be one with the nature.
  • Kildare Village Shopping is promising to trill daily with an extraordinary finds at additional 10% off and a newly build playground.
  •  Complimentary use of of the leisure centre, including  20 meter swimming pool and kids pool.

Activities in the Hotel


We are very happy to be a hotel in Portlaoise with a 20m swimming pool on-site, plus there is a dedicated children’s pool available for the little ones. Adults are free to enjoy the sauna, steam room, Jacuzzi and gym. Children are allowed in the pool until 6.45pm. During the summer months (July and August) the kids’ times are extended until 7.00pm. Please note during busy periods, the pool area must be booked in advance by dialling 5600 from your bedroom or 057 869 5960 from outside the hotel.

We operate kids activities during all school holidays throughout the year at the Maldron Hotel Portlaoise.

Outdoor Family Adventures

Lullymore Heritage Park

Lullymore Heritage & Discovery Park is located 39km from Maldron Hotel Portlaoise. The Park was opened by President Mary Robinson in 1993. From very humble origins, the Park has grown every year to become a national tourism award winner in 2017, now encompassing 60 acres of spectacular meandering woodland and peatland trails as well as exhibitions.
The Park is an ideal venue for families and tour groups alike as it offers visitors an opportunity to explore the rich heritage and environment of this midland region while also offering great indoor and outdoor play areas, pet farm, train trips and fun seasonal events. Described by many as a true hidden gem, Lullymore Heritage Park is a great place to discover a beautiful part of Ireland and a really fun day out for all.

Castleview Open Farm

Castleview Open Farm is located 28km from Maldron Hotel Portlaoise was established in 2019. The farm is home to over 100 animals both big and small all year round. Among others, you can see, silver foxes, a Eurasian eagle owl, donkeys, goats, giant rabbits and so much more. There are also play areas, electric go-karts, soccer shoot out, a minigolf course, a playground, a challenging maze, plenty of picnic areas and a cafe. Guests in the hotel can avail themselves of a 10% discount on entry. Brochures are available at reception.

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Fossey Mountain Springs

Located 14.8km from the hotel or 18 minutes by car and just outside the beautiful scenic area of Timahoe, this Western Riding Ranch was dreamt up by Mick La Cumbre who has a passion for horses.

Trail riding and horse-riding lessons are available for all levels. Anyone without previous riding experience can avail of the scenic trail rides and all rides are supervised by an experienced guide. The ranch takes guests on a trail across the scenic wooded landscape from one hour to eight hours. Fossey Mountain Springs Ranch is open 9.00am – 9.00pm 7 days a week. To book, call 057 862 7320.

Silverline Cruises

This scheduled boat trip commences on Wednesday the 4th of July and operates every Wednesday and Sunday during July and August. Silverline Cruises “River Queen” has a fully licensed bar and live commentary provided by the friendly captain on board.

Barrowline Cruisers & Barroway Bikes

Located 17km by car from the hotel Barrowline Cruisers and Barrowway Bike Hire is a family-run cruise and bike hire company based in Co. Laois. The equipped base is ideally located to explore the Grand Canal and the River Barrow. Each waterway offers a completely different experience.

As part of our commitment to Green Tourism, we have teamed up with Barrowway bike Hire to offer all our guests the opportunity to rent a bike from the comfort of the hotel. Once arranged with the company, bikes will be dropped to the hotel. For more information, call us directly on 057 869 5900 or email

Kilvahan Horse Drawn Carriages

Award-winning horse-drawn carriage holidays give you the opportunity to step outside the hustle and bustle of everyday life. Kilvahan Horse Drawn Carriages provides the opportunity for guests to take a break from the real world and find themselves again in the beauty of the Irish Midlands. Include Pat-zoo, pony ride, trekking in the Slieve Bloom Mountains, carriage tours and Castle Banquets. Located 20km from the hotel, close to the village in Coolrain in the Slieve Bloom Mountains, enjoy the freedom of the countryside, travel between rural farmhouses or stop off at a country pub for a lively session, the choice is yours.

Mondello Park

Mondello Park is 57km from Maldron Hotel Portlaoise or 39 minutes by car on the M7 Motorway.

Mondello Park is Ireland’s only permanent international motorsport venue. The circuit has grown from 1.28km (0.8 miles) circuit to a 3.5km (2.4 miles) FIA licenced international race track. Mondello Park offers a wide range of events and activities, including motor racing courses, entertainment, car and bike tracks, plus activities including motor racing experiences, corporate entertainment, team building, conferencing along with learner driver programmes and much more. If you are travelling from Cork, Kerry, Limerick or Clare and looking for a place to stay before travelling on the Mondello Park, Maldron Hotel Portlaoise is the ideal stop off on the M7. Call us on 057 869 5900 for more information.

Emo Court & Gardens

Located 17 minutes by car or 16.9km via the M7 motorway, Emo Court was designed in 1790 by the architect James Gandon for the Earls of Portarlington. Located in Emo, Co. Laois, the house is surrounded by beautiful gardens and parkland which were first laid out in the 18th century and contain formal lawns, a lake and woodland walks with fine trees and shrubs. Passing through several owners during the late nineteenth and early twentieth centuries, the house and gardens were taken into ownership by the Irish State in the 1990’s.

It is now managed by the Office of Public Works and open to visitors all year round. Enjoy the mile-long Wellingtonia Avenue, flanked by giant sequoia trees planed in 1853 or take a walk around the lakeside loop which was recently completed. Keep an eye out for Irish Red Squirrels which are native to the estate and rare birds such as Buzzards and Egrets. There’s a visitor car park to the side of the house and once you stop here, you can enjoy 35 hectares of landscaped grounds with woodland walks and a 20-acre lake. Emo Court has become extremely popular with visitors to the hotel and an opportunity to relax in the countryside while escaping the hustle and bustle of everyday life. The grounds are open from 8.30am daily with last entrance at 4.30pm. Tea/coffee and light snacks are available from CaToCa’s takeaway unit located outside the tearooms. For guests in the hotel, enjoy 10% off in the café.

During 2021, guided tours of the grounds are available daily. The house at Emo Court is currently under renovations and will remain closed until 2022.

Indoor Family Fun

Roll and Bowl Entertainment Centre

Located 2km or less than 5 minutes drive from the hotel, this entertainment centre has state of the art ten pin bowling alleys featuring the pinball wizard for children, bowling balls and shoes for all ages. Roll and Bowl also have glow in the dark lanes, pool, air hockey, laser quest, teddy bear making, roller disco and video games available upstairs in the games room with a soft play centre over three levels.

They also offer indoor soccer parties, nail art parties and birthday parties with outdoor crazy golf. There are activities for all ages here. As a guest in the hotel, enjoy discounted bowling for all your friends and family, just ask at reception for more information along with the terms and conditions.

We have teamed up with Roll n Bowl to offer you a fantastic family package. Enjoy an overnight stay with a 2-course evening meal, breakfast and tickets to Roll n Bowl to enjoy a 1-hour bowling experience. This package is available from only €169 per family (2 adults and 2 kids) A €20 supplement applies for the 3rd child

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 Dunamaise Arts Centre

Located 2km from the hotel in the centre of Portlaoise town, Dunamaise Arts Centre comprises of a 238-seat theatre. The centre opened in May 1999 and plays host to the best National and International performing and visual arts you can experience including theatre, musical, film and children’s events. We have a 10% discount for all guests of the hotel. Please ask at reception for further details or at time of booking.

The Grid Go-Karting

Located in Co Carlow, 38 minutes by car or 39.5 km from the hotel, The Grid Karting is Ireland’s fastest go-karting experience with 270 karts. Customers can visit the grid 5 days per week and experience the thrill of indoor go-karting. With the latest Sodi Karts, enjoy the thrill of wheel-to-wheel racing like never before with speeds of up to 45km/h. The Grid Karting has many options for you to enjoy with a selection of arrives and drives catered to fit the needs of all guests.

The race team are on board while you kart, making sure every need is met with the best standards in safety and professionalism. Cal the team directly on 087 702 1822 for more information.

Odeon Cinema Portlaoise

Located 2km from the hotel in Portlaoise town centre on Church Street, Odeon Cinema is a state of the art cinema for blockbusters in 2D, 3D and offers a range of single, family and student deals. There is free street car-parking after 5:30 pm and free parking all day Sunday. Please visit or phone: 01 686 9460 for ticket prices and current films listings.

Stradbally Steam Museum

Located 14 minutes by car or 13.2km from the hotel via the N80, Stradbally Steam Museum celebrates the steam engines that once ruled Ireland’s railways, built its roads and worked on its farms. Inside the museum, visitors can see a range of steam driven engines, like the Mann Steam Cart from 1918, or The Fowler, another steam traction engine, built in 1936 and used in roadworks and to power stone crushers. Also on display is an elegant black steam engine that hauled raw materials around a track inside the Guinness Brewery. It took barrels of stout to the wharf on the Liffey, where they were put on boats and taken throughout the world.

Close to the Steam Museum, the Steam Preservation Society runs a narrow-gauge Heritage Railway in the Grounds of Stradbally Hall (home to Electric Picnic). This track is 1 kilometre long and built in 1969. Rides on the narrow-gauge railway are available to the public on Bank Holiday Sundays and Mondays from May to September. Every year on the August Bank Holiday weekend, the society hosts a very popular steam rally in Stradbally. Check out their website for full details on running times and any other event announcements

Search our FAQs

Common Questions

  • General Hotel Information

    What time is check-in?

    Check-in time is from 3pm on the day of arrival. In the case of earlier arrival, we try our best to accommodate our guests where possible without any additional costs. Please note that an earlier check-in is subject to room availability. If a guest expects to arrive after 11pm, we would appreciate it if you could let our reception team know via phone on +353 (0)57 869 5900.

    What time is check-out?

    Check-out time is at 12 noon on the day of departure. In the cases of late departure, we try our best to accommodate our guests where possible. Please note that a late check-out is subject to room availability and available until 3pm at a cost of €20. If you plan to avail of a late check-out, please arrange with our reception team during your stay.

    Does the hotel offer baggage storage?

    Yes, you can leave your luggage with the reception until your room is ready or you are ready to depart.

    Does the hotel have WiFi?

    Yes, complimentary high-speed WiFi is available throughout the hotel and bedrooms.

    Is there a laundry service available?

    Yes, you can leave your laundry with us and we’ll take care of it. Please note that additional charges do apply.

    What do I do if I accidentally left some items in the hotel?

    If you have left any items behind following your stay at the hotel, please contact our reception directly via phone on +353 (0)57 869 5900 and our team will be happy to organise collection or postage if the item is found.

    Are pets permitted in the hotel?

    No, pets are not allowed in the hotel, with the exception of guide and assistance animals.

    Is the hotel reception desk open 24 hours a day?

    Yes, the reception desk is operating 24 hours day.

    What is the hotel’s smoking policy?

    At Maldron Hotel Portlaoise, we operate a strictly non-smoking policy throughout the entire hotel. A deep cleaning fee will be charged to guests who are found to be in breach of our no smoking policy.

    Is the hotel accessible?

    Yes, we are proud to be verified as offering very good levels of accessibility throughout our hotel. Please click the button below for full details or contact us if you would like any additional information.

    Hotel Accessibility

    Do you sell gift vouchers?

    Yes, gift vouchers are available to purchase at the hotel reception desk or online. Gift vouchers can be used in all Maldron Hotels, in our sister brand, Clayton Hotels and selected partner hotels, The Gibson Hotel, The Belvedere Hotel and Hotel 7, meaning a choice of over 40 hotels in Ireland and the UK.

    Do you provide printing facilities for boarding passes?

    Yes, our reception team can assist with printing your boarding pass.

    Does the hotel offer currency exchange?

    No, we don’t offer currency exchange at the hotel, but we will be happy to direct you to the nearest facility.

    Do you supply travel adapters?

    Yes, travel adapters are available at reception.

    Are there babysitting services available?

    Yes, we offer babysitting services. Please ask when making your reservation.

    Does the hotel offer any family facilities and activities?

    Yes, our Crafty Kids Club is available during the school holidays from 6.30pm to 8pm each evening. For big kids and little kids, we have a games room in the hotel which provides hours of entertainment for the whole family. We also have swimming lessons available in Club Vitae. Please call +353 (0)57 869 5960 for more information or to enquire.

    Do you have any special family hotel deals or packages?

    Yes, Maldron Hotel Portlaoise offers a number of family packages and hotel deals for your visit to the Midlands. Visit our special offers page or call us directly on +353 (0)57 869 5900 for more information.

  • Location & Parking

    How far is the hotel from Portlaoise town?

    Maldron Hotel Portlaoise is located 2km from Portlaoise town centre, less than a 5-minute drive. The hotel is located at Exit 17 off the M7 Motorway and therefore easily accessible More information you can find on our location page.

    Is there parking near the hotel?

    Yes, we offer secure complimentary car parking at the hotel with space for approximately 300 cars.

    Are there any shopping areas nearby?

    Yes, Maldron Hotel Portlaoise is perfectly located for a shopping break in the Midlands and close to several great shopping centres. Laois Shopping Centre and Kildare Village are just a 15-minute drive from our hotel and Whitewater Shopping Centre is a 20-minute drive away. As our guest, you can avail of a discount voucher which entitles you to 10% off most stores in the Kildare Village Outlet.

    How close are public transport links to the hotel?

    The hotel is located 2km from Portlaoise train station and 2km to the bus depot. A taxi from the train station will cost approximately €6 – €8.

    What is there to see and do around the hotel?

    The central location makes Maldron Hotel Portlaoise the perfect base for you when exploring Ireland’s Midlands. We are near Mondello ParkKildare Village, Curragh Racecourse, and the Slieve Bloom Mountains as well as many other top attractions in Co Laois, such as Emo Court & Gardens, Rock of Dunamase, Birr Castle, Kildare National Stud and Stradbally.

    Does the hotel offer a Shuttle Bus or Taxi Service to Electric Picnic?

    We can arrange a taxi to Electric Picnic for you. Please get in touch with our reception team.

    How far is the Hotel from the Curragh Racecourse?

    The hotel is located 41km from the Curragh Racecourse. Take exit 12 off the M7 Motorway.

    Is there a car rental station near the hotel?

    Yes, there is a car rental station located just 2km and a short 5-minute drive from the hotel. Please ask our reception team for more information and directions.

  • Rooms & Amenities

    What room types does the hotel offer?

    Maldron Hotel Portlaoise boasts a total of 90 comfortable hotel rooms. Depending on your needs, you can choose between 4 different room types, including Standard Double Rooms, Superior Rooms, Family Rooms and Executive Rooms. We also a number of interconnecting rooms available at the hotel.

    Are there wheelchair accessible rooms available?

    Maldron Hotel Portlaoise has 5 fully wheelchair accessible rooms available which have a larger floor space, larger bedroom entrance, adapted bathroom facilities and an assistance alarm linked directly to the hotel reception.

    Does the hotel have family rooms?

    Yes, we offer a number of spacious family rooms. All of our family rooms accommodate either 2 adults and 1 child or 2 adults and 2 children under the age of 12 years. If you should need some more space, we also have interconnecting rooms available. For a special rate on interconnecting rooms, call the hotel on +353 (0)57 869 5900 or email

    Can I get a cot or camp bed in my room?

    Yes, cots are available. As there is limited availability, please note this at the time of your reservation to avoid disappointment.

    Are the hotel rooms air-conditioned?

    Yes, air-conditioning is available in all guest bedrooms.

    Do the bathrooms have a shower or a bath?

    All hotel bedrooms have a bath and shower.

    Does the hotel offer wake-up calls?

    Yes, we do offer wake-up calls. Please speak to a member of the reception team to arrange.

    What amenities are included in the room?

    All our hotel rooms have a hairdryer, iron and ironing board, in-room safe as well as tea and coffee making facilities.

  • Dining

    What dining options are available at the hotel?

    Our Grain & Grill bar and restaurant serves up the finest local produce to enjoy for breakfast, lunch and dinner.

    Does the hotel offer breakfast?

    Yes, we are renowned for a great selection of breakfast options available each morning. Choose from traditional grilled breakfast items as well as healthier and nutritious options to kickstart your morning. Breakfast is served at our Grain & Grill restaurant 7 days a week from 7am to 10am Monday to Friday and from 8am to 11am at weekends and bank holidays (for those who like to have a lie-in).

    If breakfast isn’t included in your rate, you can still purchase breakfast for an additional €11 for adults and €6 for kids.

    What are the opening times of the Grain & Grill?

    Lunch is served at Grain & Grill restaurant from 12.30 to 2.30 Monday to Saturday and from 12.30 pm to 3pm Sundays and Bank Holidays.

    I am staying on a Sunday. Do you serve food on Sundays?

    The hotel offers breakfast from 8am to 11am, Lunch from 12.30pm to 3pm and an Early Bird/A La Carte menu from 5.30pm to 8.00 pm on Sundays.

    Does the restaurant cater food for allergies?

    Yes, all of our menus have a full allergy listing. Please inform your waiter if you have any allergies, vegetarian or dietary requirements and our kitchen team will be delighted to assist.

    Does Gain & Grill offer a dedicated kid’s menu?

    Yes, we offer a dedicated menu for our little ones. In addition, kids can also enjoy a 2-course meal plus a drink for €10.95 (under 12’s).

    Do you provide room service?

    Yes, in-room dining is available daily. You can order from our Click & Go menu, available through our Guest Service Platform. The food can be collected at the collection point in our restaurant at your requested time.

    Is there a reservation for dinner required?

    No, a dining reservation is in general not required. However, we advise you to reserve your table in advance to avoid disappointment. To pre-book, please contact our team via phone on +353 (0)57 869 5900 or email

    Is there any entertainment available in the hotel?

    Yes, we have live music available on selected nights.

    Do you cater for large groups? Can I book a private dining space for a special occasion?

    Yes, we cater for large groups and special occasion. To enquire, please contact us via phone on +353 (0)57 869 5900 or email

  • Leisure Facilities

    Does the hotel offer a swimming pool and gym facilities on-site?

    Yes, our leisure centre has a 20m swimming pool with a separate kiddies pool. We also have a jacuzzi, sauna and steam room on-site. For our more active guests, we provide a fully equipped and state-of-the-art gym catering for cardio, core and strength training. Whether you want to maintain your workout routine or plan to relax and unwind, you can do both in Club Vitae at Maldron Hotel Portlaoise.

    How deep is the pool in Club Vitae leisure centre?

    The pool depth is 1.2 meters.

    What are the opening hours of the leisure facilities?

    The leisure facilities at Maldron Hotel Portlaoise opens from 7am to 10pm Monday to Friday and from 8am to 8pm on weekends and bank holidays.

    Kids are welcome until 6:45pm daily. Extended summer hours (July & August) until 7pm.

    Is there an age limit for using the leisure facilities?

    Yes, children under 14 years old must be fully supervised and have a parent or guardian in the pool with them at all times. Please note that under 16’s are not permitted to use the steam room, Jacuzzi, sauna and gym.

    Is the use of the leisure facilities complimentary for guests?

    Yes, the use of our leisure facilities is complimentary to all of our guests.

    Is there a spa in the hotel?

    Yes, the ALken Beauty Clinic is located on the first floor of the hotel. They offer a variety of complementary holistic treatments and also a range of beauty treatments tailored to suit your needs. To make a booking contact us on +353 (0)57 869 5933 or email

    What are the opening times from the spa area?

    The opening times are from 10am to 6pm Tuesday to Saturday. Should you require a Sunday appointment, advance booking is required with a minimum of four people. You can contact the spa team directly on +353 (0)57 869 5933.

  • Meetings & Events

    Are there meeting and event room facilities available at the hotel?

    Yes, we have 11 flexible meeting rooms available, suitable for business meetings, group meetings, training courses and exhibitions.

    Does the hotel facilitate conferences?

    Yes, our hotel does facilitate conferences.

    How many people do your meeting rooms accommodate?

    Depending on the meeting room layout, our largest meeting room (Abbeyleix Suite) can accommodate up to 100 people theatre style.

    What equipment is included in the meeting rooms?

    All our meeting rooms are equipped with flipcharts, stationery, mints, water and an LCD projector. In addition, free high-speed WiFi will be provided complimentary in all meeting rooms as well as air conditioning. Our meeting rooms have natural daylight and blackout curtains.

    Are there food and beverage options available?

    Yes, we have a variety of refreshments and dining options as well as customised menus available for meetings to suit your budget and requirements. For more information, please contact our meetings team via phone on +353 (0)57 869 5900 or email

    Do you have corporate rates available?

    Yes, we have corporate rates and packages available. Should you wish to inquire about setting up a preferred agreement, feel free to contact Lisa Sinnott or call +353 (0)57 869 5900.

  • Booking & Cancellation

    What is Make It Maldron and how do I sign up?

    Signing up and being part of Make it Maldron means you can save €10/£10 per room per night every time you book directly on our website (excludes selected sale and promotional special offers). To sign up, visit our ‘Make It Maldron’ page and join in 3 simple steps to ensure your discount is applied to all future online bookings.

    Can I claim back on the Stay and Spend Tax Credit Scheme?

    Yes, we are delighted to confirm that all Maldron Hotels are registered for the Stay and Spend Tax Credit Scheme. That means if you stay with us between 1st October 2020 and 30th April 2021 you can claim up to €125 under this scheme, please see for more information and details.

    What is the best way to make a reservation?

    The best way to book is online on our website where you can easily see our best rates and what exclusive offers and packages are available. Alternatively, you can call us on +353 (0)57 869 5900 or email

    What should I do if I haven’t received a booking confirmation?

    If you have not received your booking confirmation, try to check your spam/junk folder. If you still haven’t received it, please contact our reservations team on +353 (0)57 869 5900 or email and they will be happy to help or to re-issue a new confirmation.

    What payment methods does the hotel accept?

    Maldron Hotel Portlaoise accepts all major credit/debit cards and cash payments.

    What is the hotel’s credit/debit card policy?

    A valid credit/debit card is required to secure all bookings made online or over the phone, unless in cases where this is otherwise stated. Please note that nothing is charged to the card at booking stage when booking directly with the hotel (with the exception of advance purchase offers or bookings that require a deposit. This will be clearly outlined in the special offer terms and conditions).

    For all rooms that are being paid for in cash must be accompanied with photographic ID. No rooms will be let unless payment is guaranteed.

    What age are children for the purpose of hotel packages?

    Under 12’s are considered to be children.

    How do I make a group or multiple room booking?

    To make a group or multi-room booking, please contact our reservations team via phone on +353 (0)57 869 5900 or email and they’re happy to assist you with your request.

    Are there any age restrictions when booking a hotel room?

    To book a hotel room, you must be at least 18 years old. All under 18s must be accompanied by a guardian or parent.

    Can I show up at the hotel without a booking?

    Yes, we can accept walk-in bookings. However, we would always recommend to call ahead to the hotel or booking online prior to arriving to secure your reservation and to avoid disappointment.

    Can I extend my stay?

    Yes, depending on availability, we’ll be happy to accommodate you for further nights at an additional cost. Please contact our reception team if you plan to extend your stay.

    How do I amend or cancel my booking?

    If you have booked directly with the hotel, you can amend or cancel your booking by visiting the ‘Manage Booking’ section on our website by using your confirmation number and email address. Alternatively, you can call us directly on +353 (0)57 869 5900 or email to cancel or amend your booking.

    What is the cancellation policy?

    If you have booked the reservation directly with the hotel over the phone or online, Maldron Hotel Portlaoise offers free cancellation up to 2pm on the day prior to arrival unless advance purchase non-refundable rate was selected. Please note that some special offers and key dates outlined in the terms and conditions may specify a special cancellation policy applicable to that offer and date.

    How can I cancel my reservation if I booked via a third-party website?

    If you have booked via a third-party website, you will need to contact the third-party website directly to amend or cancel your booking as we cannot do that on your behalf. Please note that they have their own cancellation policies, so please refer to your confirmation email.

    What does the “no-show” policy entail?

    If a guest makes a reservation and fails to show up or doesn’t cancel the reservation successfully then we will take payment for the first night’s stay from the credit or debit card provided at the time of booking. If your booking is advance purchase, the total amount will be non-refundable and you will incur a 100% penalty charge for the entire duration of your stay.


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